Here's everything you need to know about our shipping timelines, how to return or exchange an item, and when to expect your refund.

We aim to deliver your order as quickly and safely as possible.

• ▸Order Processing: Orders are processed within 1–2 business days.
• ▸Delivery Time: Products are typically delivered within 3–7 days after dispatch, depending on your location.
• ▸Embroidered / Engraved Items: Require an additional 2–4 working days for dispatch.
• ▸Tracking: A tracking link will be shared via email/WhatsApp after dispatch.
• ▸Coverage: We deliver across India via trusted courier partners.

We accept return or exchange requests under the following terms:

• ▸Exchange Window: Requests must be placed within 7 days of delivery. Once the exchange request is approved, the replacement product will be delivered within 3–7 business days.
• ▸Eligibility: Products must be unused, unwashed, and returned in their original packaging including all tags and boxes. Worn or damaged items will not be accepted.
• ▸Non-Returnable Items: Embroidered, engraved, or sale items are not eligible for return/exchange.
• ▸Processing: Exchange orders are initiated after the original item is picked up. If reverse pickup isn't available in your area, you may be asked to self-ship the product.

Refunds are processed after inspection and approval of returned items.

• ▸Refund Timeline: Refunds are initiated immediately after the returned items pass quality checks and are picked up. The amount is credited within 2–5 business days.
• ▸Reverse Pickup: We offer reverse pickup in most locations. If unavailable, self-shipping may be required.

Our support team responds within 24 hours.